Privacy Policy

Account Information

When you create an account, we collect your name, email address, phone number (optional), and organization (optional).

Usage Data

We automatically collect information about how you use the Service, including pages visited, features used, search queries, and interaction patterns.

Conversation Data

When you use our AI assistant, we store your conversation history to provide and improve the Service.

Cookies & Analytics

We use cookies and Google Analytics to understand usage patterns and improve the Service. You can disable cookies in your browser settings.

• Provide, maintain, and improve the Service.
• Personalize your experience and remember your preferences.
• Send service-related notifications (account updates, beta announcements).
• Analyze usage patterns to improve features and performance.
• Respond to your inquiries and support requests.
• Detect and prevent misuse or unauthorized access.

We use the following third-party services to operate the platform:

• Google Analytics — website usage analytics.
• Third-party AI providers — AI-powered analysis and conversation.
• Postmark / Gmail — transactional email delivery.

We do not sell, rent, or trade your personal information to third parties.

• Account data is retained for as long as your account is active.
• Conversation data is retained for up to 365 days to improve service quality.
• Usage analytics are retained in aggregate form and are not linked to individual accounts after 90 days.
• You may request deletion of your data at any time (see Your Rights below).

We take reasonable measures to protect your information, including:

• HTTPS encryption for all data in transit.
• JWT-based authentication with token expiration.
• Isolated secrets management and environment configuration.
• Regular security reviews of our infrastructure.

No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

You have the right to:

• Access the personal information we hold about you.
• Delete your account and associated data.
• Opt out of non-essential communications.
• Request a copy of your data in a portable format.

To exercise any of these rights, contact us at kansas-accountability@expertaiservices.com.

The Service is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. Material changes will be communicated via email to registered users and posted on this page with an updated effective date.

Questions about this Privacy Policy? Contact us at kansas-accountability@expertaiservices.com.